Background

The HISTEN RILLER company was founded in 1979, and initially focused on producing databases for aeronautics firms. Histen Riller was thus naturally involved with advanced technology.

In 1993 the company entered the business intelligence market, offering information awareness services covering technological, commercial and strategic topics.

With its experience and vision of the world of information and documentation, HISTEN RILLER is able to carry out a range of advisory assignments: audits, organisational study of documentation or decision-making information systems, implementation of information intelligence strategies and structures (intelligence flowchart, network activities), selection of documentation technologies or electronic document management (analysis of existing systems, drawing up of specifications and terms of reference, choice of products and/or services, follow-up on implementation).

Some customers outsource documentation activities such as summaries or library management with HISTEN RILLER . These services may be executed at HISTEN RILLER 's offices, or by personnel assigned to the customer's premises.

Fortified by this new market position, and drawing up its experience and know-how in all aspects of professional information services, HISTEN RILLER has emerged as a front-ranking actor in this sector in France. HISTEN RILLER is a member of the Association des Professionnels de l'Information et de la Documentation (ADBS), the prime trade group in France which federates all documentation professions, and cofounder of the Syndicat National des Prestataires en Information (SYNAPI), a trade association for private business intelligence service providers whose first chairman was the CEO of Histen Riller. Histen Riller is in contact with all the movements active in the information community, and the network of relationships with the main players in information services puts the company and its staff at the heart of thinking and trends in this domain. As an example, the company's CEO is a member of the AFNOR X90A standards committee, and participated in writing the AFNOR standard on information awareness services. He is regularly asked to make presentations at the major professional information events and to write articles for specialised publications.

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Human resources

Hundreds of servers, thousands of databases, information producers and providers, millions of Web pages. Where do you start?

And once you've chosen the sources that are most likely to be fruitful, what search strategy should be implemented to ensure success? What steps should be followed to extract and highlight the decisive data, among the mass of information gathered? How can costs be controlled?

Only specialists can rapidly find the answer and put the information in perspective to make it comprehensible, while at the same time keeping costs down.

HISTEN RILLER has a multi-disciplinary team at your service- engineers, information consultants, information technology specialists, librarians- all highly qualified and well acquainted with the business world.

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Ways and means

The HISTEN RILLER team works with extensive information access systems:

networked computers
access to major national and international databases
full Internet connections
regular exchange with major information providers
a dense network of working relationships in France and abroad

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Methodology

Our job is to identify, locate, collect, collate, summarize and give added value to the required information, whatever its nature (technical, scientific, economic, etc.) and wherever it is to be found. Our work also consists in presenting this information in different ways so that it is readily accessible at first glance for a range of audiences. In addition we disseminate the know-how we have acquired over several years of practice.

We rely on a precise methodology, derived from our time-tested experience, that allows us to obtain the best results rapidly, while keeping the costs of the operation under control.

For current awareness and information monitoring, this involves:

analysis and clarification of needs
implementation of a search strategy
collection and extraction of data
processing and contextual treatment to deliver intelligible information
analysis and synthesis tailored to the specifications of different audiences

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Guarantees

HISTEN RILLER works to establish a relationship founded on a dialogue with the client. Double validation, by HR and by the client, guarantees that the results comply with the stated objectives.

HISTEN RILLER is a member of SYNAPI, the National Syndicate of Information Vendors in France, and has pledged to respect its code of professional ethics.

HISTEN RILLER scrupulously complies with AFNOR standard XP X 50-053 issued in April 1998 and applicable to information intelligence and monitoring services (intelligence service and services to set up information intelligence systems).

HISTEN RILLER also belongs to ADBS, a professional society of librarians and documentation specialists.

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